Vibrations, Noise, Water Temperature Issues in the HVAC System

From: The Residents
Sent: Thursday, January 06, 2011 7:29 PM
To: Air-ease Heating & Cooling <info@air-ease·com>
Cc: The Residents
Subject: Re: The Residents Agreement


Bob was in our house today and was unable to determine the cause of the vibrations and noise, which were very intermittent and weaker today. The difference between today and last Tuesday was the high winds on Tuesday while there was almost no wind today. However, on Tuesday, the noise and vibrations were present only when the units were running. When they were off, there was no noise and no vibrations. So the wind alone was not the cause. Wind might be a factor that contributes to spreading the noise, but it certainly cannot cause the house to vibrate.

I believe Bob has turned off or disabled the unit right across the utility door because only the unit on the East end was working after Bob's departure. I don't think turning off or disabling the unit suspected to cause the vibration and noise is an acceptable solution.

I will be there on Tuesday, Jan. 11, most of the day for sure, and I would like to ensure all those units are on and working in full capacity so that we can pinpoint the cause of the noise and vibration and have it corrected.

Thank you,